Appointments: 859-341-5400

After 5pm we will remain open to see same day ill visits based on demand. There is an additional charge for keeping the office open after hours. This charge is billed to insurance if you have provided us with this information. There may be a portion of this charge that is passed on to you.

The doctors take emergency calls out of the office after hours. Call the main office number (859-341-5400) or our after hours number (513-820-2312), and our answering service will page a doctor to call you back. If you do not receive a call back within 30 minutes, please call again in case of a clerical error in paging the doctor. Please save routine questions (mild illness, appointments, prescription refills) for the morning. We encourage you to refer to our website first, when practical, before calling the doctor.

So that you will not have an excessive wait to see the doctor, all visits are by appointment. If you fail to show up for your appointment, a missed appointment charge may be applied to your account. In the event that you are late for your appointment, please call us and understand we may have to reschedule. This is done to reduce waiting time for others.

If an emergency should arise, please call 911. Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc. In the case of minor emergencies (lacerations, cuts, mild fractures, sprains), please call our office first for instructions. After hours, our on-call physician can be reached through the regular office number (859)-341-5400 or the answering service (513)-820-2312.

We accept most insurance carriers. Please have your card with you at EACH VISIT. If we file your claim, we ask you to pay your copay at the time of the visit. Due to insurance requirements, co-payments are due at check-in with your appointment. If you have a high deductible insurance plan, we ask you to pay at least $50 toward your deductible at the time of the visit instead of the full amount of the visit until your deductible is met. We will then bill you for the balance after insurance responds.

Please make sure that you have your infant’s insurance card by the 2 month visit. If this is not possible, please call the office BEFORE the visit. It is your responsibility to make sure we are participating with your Insurance plan. Due to the many different plans within Insurance Companies please call your Insurance Company to make sure we are participating in your individual plan. If we are not a participating provider for your insurance, if you are not insured, or we do not file with your insurance company, you may be responsible for the entire charge at the time of service.



We make every effort to schedule appointments for ill children on the day that you call us. Please call our office ahead of time so that we can minimize the time that you will spend waiting. If you have a medical emergency during office hours, we will do our best to see your child immediately or refer you to the appropriate facility.

Two or more children: If you would like us to see and exam more than one child, please schedule both of them when you make your appointment. Without an appointment, we may not be able to see a sick sibling right away, and you may be asked to wait while the provider sees a scheduled patient who may be waiting.

All visits require an appointment in order to avoid excessive waiting time for those scheduled patients and families. "Walk in" patients may be assessed a walk in fee, and will be fit into the existing schedule if possible, or they will be asked to return later when the schedule allows.

To keep your children healthy, it is important to bring them in for regular checkups. We see patients from birth to age 21 years. The list below is our recommended schedule for well child visits. Information about immunizations given during well visits can be found under the "Medical Information" tab on the website.

1 Week, 1 Month, 2 Months, 4 Months, 6 Months, 9 Months, 12 Months, 15 Months, 18 Months, 2 Years, 2 1/2 years, 3 Years, 4 Years, 5 Years, 6 Years, 7 Years, 8 Years, 9 Years, 10 Years, 11 Years, 12 Years, 13 Years, 14 Years, 15 Years, 16 Years, 17 Years, 18 Years, 19 years, 20 years, 21 years.

Parents with children over age 2 years will be asked to complete a "Healthy Habits Survey" at each well visit. We also have information for visits between 12 months and 4 years to help you formulate your questions prior to coming in. You may view and complete this prior to the visit by downloading the age appropriate surveys found in our well child section under the Medical Info tab.
 

Transitioning to an Adult

Many of our high school age patients wonder how long they should see a pediatrician. We offer to take care of our patients through college. In some cases, our patients will transition earlier, and some later. Please see the attached documents for more information. The surveys are tools to stimulate conversation about how to make sure your child is knowledgeable about their health care prior to graduation. We also have care coordinators that can help with the transition process.

PANK Transition Policy
Transition Survey-Parent
Transition Survey-Youth

You can now get lab and x-ray results through MyChart at Cincinnati Children's Hospital and St Elizabeth Medical Center or through our patient portal. Please be aware that in some cases with MyChart you may get results before your provider and that some results may be abnormal but not clinically relevant or worrisome. For urgent results or questions please call the provider who ordered the test. Our patient portal allows you to view results of tests done in the office or tests that we ordered, but only after we have reviewed them ourselves.